TERMS & CONDITIONS

Front Desk Genius AI

Effective Date: January 1, 2026

1. SMS Messaging Terms & Compliance

Program Description

Front Desk Genius AI provides AI-powered communication services for real estate professionals, including automated call answering, SMS responses, appointment scheduling, and lead engagement.

Users who opt in may receive:

→ Appointment confirmations

→ Lead follow-ups

→ Customer support messages

→ Service updates

Cancellation

Text “STOP” at any time to unsubscribe. A confirmation message will follow.

Support

Reply “HELP” or email [email protected]

Message & Data Rates

Standard carrier rates may apply. Frequency varies based on usage.

Age Restriction

You must be 18 years or older to use our services.

Privacy Policy

See: www.frontdeskgeniusai.com/privacy-policy
We comply with TCPA and CTIA regulations.

2. General Terms

This website and platform are owned and operated by Front Desk Genius AI ("Company," "we," or "us").

By accessing or using our services, you agree to these Terms.

3. Description of Services

Front Desk Genius AI provides AI-powered virtual front desk services designed to:

→ Answer missed calls

→ Respond to SMS inquiries

→ Capture and qualify real estate leads

→ Schedule appointments

→ Relay communication to agents

We exist to ensure real estate professionals never miss an opportunity, even when unavailable.

We do not replace licensed real estate professionals and do not provide brokerage services.

4. Intellectual Property

All content, branding, systems, AI workflows, and software are owned by Front Desk Genius AI.

You may not copy, modify, distribute, or exploit our materials without written permission.

5. User Responsibilities

You agree to:

→ Provide accurate information

→ Use services lawfully

→ Maintain confidentiality of login credentials

→ Obtain required consent from your clients when using automated communication tools

6. Disclaimers

Services are provided “as is” without warranties of any kind.

We do not guarantee:

→ Specific sales results

→ Lead conversion rates

→ Continuous or error-free operation

We are not liable for missed opportunities resulting from incorrect information provided by users.

7. Limitation of Liability

To the maximum extent permitted by law, Front Desk Genius AI shall not be liable for indirect, incidental, or consequential damages arising from use of our services.

Carriers are not liable for delayed or undelivered messages.

8. Indemnification

You agree to indemnify and hold harmless Front Desk Genius AI from claims arising from:

→ Your misuse of services

→ Violation of communication laws

→ Unauthorized use of third-party data

9. Payment & Subscription

If purchasing subscription services:

→ Fees are billed as agreed

→ Payments are non-refundable unless otherwise stated

→ We may suspend services for non-payment

10. Termination

We may suspend or terminate access if you violate these Terms.

11. Governing Law

These Terms shall be governed by the laws of the state in which the Company operates. Disputes shall be resolved through binding arbitration in that jurisdiction.